The Gymhalo Promise
We want you to feel confident shopping with Gymhalo. If you have a question about a product or need help with an order, please get in touch.
Clear Product Information
Check each product page for its features, measurements and specifications before ordering. If you need more information, contact us with the product name and we’ll help you check the details.
UK Delivery
Selected products qualify for free standard UK delivery. Delivery charges for other products vary by supplier and are shown at checkout before payment.
Processing and delivery times vary by product and supplier. Items may be dispatched separately and arrive at different times. If you need an item by a particular date, contact us before ordering to check the expected timeframe.
Read our shipping information for more details.
Help with Your Order
If your order arrives damaged, faulty or incorrect, contact us with your order number and details of the problem. Photos can help us investigate. Please contact us before sending an item back so we can provide the appropriate instructions.
For return eligibility, timeframes and refund information, please read our full returns and refund policy.
Contact Us
Email gymhaloteam@outlook.com or use our contact page. For an existing order, include your order number so we can help.